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Cancellations, Transfers, and Returns

CLINIC OR CAMP CHANGES

Ninja Event Insurance

Ninja Event Insurance is offered at checkout and if purchased, this insurance allows you to cancel your registration up to 48 hours prior to the start of your event and still receive a 100% credit towards a future event. You MUST purchase Ninja Event Insurance at checkout for this coverage. 

All credit and refund requests will be handled as follows:

DAYS TO CLINIC
CREDIT
WITH Event Insurance
CREDIT
NO Insurance
REFUND
More Than 30 Days 100% 100%50%
15-30 Days100% 75%25%
14 Days to 48 Hrs** 100% 25%No Refunds

Weather

We do our best to host clinics, rain or shine. In the event conditions are unsafe, trails are closed or if riding trails will cause damage, we will reschedule your event (season dependent) and/or provide a transfer credit applicable to any future Ninja event nationwide.


RAMP RETURNS

If you are not 100% satisfied with your purchase of any Ninja ramps or accessories, you can return the product and get a refund or exchange the product for another one, be it similar or not. You can return a product for up to 28 days from the date you purchased it.

Your item must be unused, in the same condition that you received it and must be in the original packaging. You are responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable and will be deducted from your refund.

To request a return label or any other questions about returns should be sent to us at [email protected]

Returns should be sent to:

NINJA MOUNTAIN BIKE PERFORMANCE
3747 WASHBURN WAY
KLAMATH FALLS, OR 97603

APPAREL RETURNS

NEED TO SEND IT BACK?

We hope your Ninja apparel has you feeling good and looking like the badass you are. But if you’re not convinced it’s the crispiest gear ever, you can return your unworn and unwashed purchase for a refund. No mud, blood, limbs or boulders please. Just memories and dreams of what might’ve been.

If you’re ready to start a return, please CONTACT US for a return shipping label. All refunds will be processed within 5 business days after receiving your returned items. All refunds will be processed via the original form of payment, minus a $6 processing fee for shipping and handling. 

KNEE & ELBOW PAD RETURNS

FREE RETURNS

If you are not 100% satisfied with your Ninja knee or elbow pads, you can return your unused pads for a full refund up to 28 days from the date of purchase. If you’re ready to start a return, please CONTACT US for a free return shipping label. At this time, we are unable to provide exchanges. If you’d like a different size, please place a new order for the correct size.

All Ninja knee and elbow pads come with a 12-month warranty against manufacturer defects.

G2 Bike looks forward to many more of these clinics in this area.

Ninja Mountain Bike Skills is a warm and friendly environment to learn new skills and hone ones you already know....
Ninja Mountain Bike Skills
5
2014-03-19T14:32:41-07:00
Ninja Mountain Bike Skills is a warm and friendly environment to learn new skills and hone ones you already know.  It's a non intimidating environment where mistakes are welcomed so corrections can be made.  I own G2 Bike is Aliso Viejo and this clinic has been ran out of the Aliso Woods area and when I interviewed the clients they had all but great things to say.  None arrogant instructors and easy to follow steps. The biggest bang for many was meeting new area riders at their skill level, gaining confidence, and getting the bike set up and fit properly.  G2 Bike looks forward to many more of these clinics in this area.  Thanks Richard for all you do for the MTB community! ~ AJ S.  

That was time well spent – thanks Coach Richard!

That was time well spent – thanks Coach Richard! If you do more clinics, I’d recommend them to my friends...
Ninja Mountain Bike Skills
5
2014-03-19T14:48:13-07:00
That was time well spent – thanks Coach Richard! If you do more clinics, I’d recommend them to my friends regardless of their speed level… ~ Patrick K.  

I’m so glad I made the decision to be part of the Mulberry Gap 3-day clinic.

I'm so glad I made the decision to be part of the Mulberry Gap 3-day clinic. Richard and Randy are...
Ninja Mountain Bike Skills
5
2017-05-04T08:17:07-07:00
I'm so glad I made the decision to be part of the Mulberry Gap 3-day clinic. Richard and Randy are really skilled at breaking things down, very patient and kind. They were very attentive to what each of us needed individually while maintaining a no-pressure, fun vibe. The place is beautiful, rustic and offers a great opportunity to unplug. It's the seemingly little things that make a big difference in your riding, and I feel like I gained some useful insight about not only being on the bike, but set-up and nutrition as well. ~Susan Tully

Knowledgeable, thorough, patient, and helpful!

I have received a private lesson and also attended a clinic with Ninja pros. They are great to work with;...
Ninja Mountain Bike Skills
5
2017-06-05T14:41:58-07:00
I have received a private lesson and also attended a clinic with Ninja pros. They are great to work with; knowledgeable, thorough, patient, and helpful! ~Kamala S.

Highly recommended!

Highly recommended!  Essential riding skills are thoroughly broken down making them easy to understand and learn.  Coach Richard and Kris...
Ninja Mountain Bike Skills
5
2014-03-19T14:33:17-07:00
Highly recommended!  Essential riding skills are thoroughly broken down making them easy to understand and learn.  Coach Richard and Kris are some of the most professional and pleasant coaches/cyclist/people I have come across.  Looking forward to one of their future clinics. ~ Tom T.  

This was awesome!

This was awesome. Having someone dissect your riding into a few skills that you can focus on is a great...
Ninja Mountain Bike Skills
5
2014-03-19T14:48:53-07:00
This was awesome. Having someone dissect your riding into a few skills that you can focus on is a great starting point in order to make you faster. I’m sure everyone including myself experienced a positive feeling in how to improve from this point on. — Don’t expect to be a world champ after this clinic but to learn what and where and most importantly how to improve your trail riding from now on. Richard gives you the tools but you have to put in the work.” ~ Michael A.  

I’ve immediately seen an improvement in my riding …

I took the skills camp at Mt Laguna last weekend – it was GREAT. Ok, so I was a bit...
Ninja Mountain Bike Skills
5
2017-05-04T08:18:05-07:00
I took the skills camp at Mt Laguna last weekend – it was GREAT. Ok, so I was a bit of a nervous wreck when I realized I was the least skilled in the group – but the instructors didn’t give up on me and gave me plenty of tips, positive reinforcement and new ways to think about my riding. At the end of the weekend, I felt that I had a better understanding how to ride better. I’ve immediately seen an improvement in my riding, am a lot less timid and am looking forward to taking another camp soon! ~Quan Campbell
5
7
Ninja Mountain Bike Skills