Ninja Event Insurance
Ninja Event Insurance is offered at checkout and if purchased, this insurance allows you to cancel your registration up to 48 hours prior to the start of your event and still receive a full credit towards a future event. You MUST purchase Ninja Event Insurance at checkout for this coverage. Any cancellations without Ninja Event Insurance, or within 48 hours of your event, will be handled according to our standard Event Cancellation Policies detailed below.
Event Cancellation Policies
Camps and clinics registrations can be transferred, full or partially refunded per the following chart. If you need to make a change to your upcoming registration, please contact us right away.
|Days to Clinic||Refund||Future Clinic Credit|
|More Than 30 Days||50% of Clinic Price||100% of Clinic Price|
|15-30 Days||25% of Clinic Price||75% of Clinic Price|
|14 Days or Less||No Refunds||25% of Clinic Price|
|Days to Camp||Refund||Future Camp Credit|
|More Than 30 Days||All But $150 Cancellation Fee||100% of Camp Price|
|15-30 Days||25% of Camp Price||75% of Camp Price|
|14 Days or Less||No Refunds||25% of Camp Price|
|Days to Adventure||Refund||Future Camp Credit|
|More Than 60 Days||All But $250 Cancellation Fee||100% of Camp Price|
|30-60 Days||25% of Camp Price||75% of Camp Price|
|29 Days or Less||No Refunds||25% of Camp Price|
In the event of rain or other inclement weather we will reschedule your event (season dependent) and/or provide a transfer code applicable to any future Ninja event nationwide.
Returns (Clothing, Gear and Jump Ramps)
If you are not 100% satisfied with your purchase of any Ninja merchandise, you can return the product and get a refund or exchange the product for another one, be it similar or not. You can return a product for up to 14 days from the date you purchased it.
Your item must be unused, in the same condition that you received it and must be in the original packaging. You are responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable and will be deducted from your refund.
Questions about the Returns should be sent to us at firstname.lastname@example.org