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FAQ

Got questions? We’ve got answers.

Clinics, camps, ramps and orders. Search below, or call 1-800-693-8360 and talk to a real person.

54 clinics on the calendar in the next 2 weeks

Clinics & camps

Which Ninja event is right for me?

Take the 60-second skills quiz or see Which event is right for me. In short: new riders start with Fundamental Skills, riders with 2+ years of experience can join Intermediate/Advanced, and the 2-Day Camp pulls the whole Ninja curriculum together into one weekend for the biggest improvement.

What’s the difference between a clinic, a camp and an Adventure?

Clinics are half-day or full-day sessions focused on a specific set of skills. 2-Day Camps combine skills, trail application and progression over a full weekend with small groups. Adventures take your skills on the road to destination riding spots and are offered in select markets; look for the Adventure tag on the clinic calendar. Options include:

  • Fundamental Skills (half day)
  • Fundamentals Trail Application (half day)
  • Fundamentals Full-Day Combo (full day)
  • Jumping Mini-Clinic (half day)
  • Intermediate/Advanced Skills (full day)
  • 2-Day Mountain Bike Skills Camp (weekend)
  • Adventures (select markets)
  • Women’s Only Fundamentals, Trail Application and Full-Day Combo
Are there age minimums?

There’s no upper age limit, but there are minimums. Riders must be at least 11 for a Fundamentals Clinic or Jumping Mini-Clinic, at least 15 for an Intermediate/Advanced Clinic or a multi-day event, and at least 18 for 2-Day Advanced Trail Application Camps (no exceptions).

Do you have kids clinics?

Ninja Kids clinics are coming back. Join the Ninja Kids list and you’ll hear about dates first. In the meantime, riders 11 and up can join Fundamental Skills and Jumping clinics.

Are there prerequisites for the Jumping Mini-Clinic?

Yes. You need at least two years of mountain biking experience and/or a Fundamentals or Intermediate/Advanced Clinic. Riders under 15 must take Fundamentals before a Jumping Mini-Clinic, no exceptions.

Are there prerequisites for the Intermediate/Advanced Clinic?

Yes. You need at least two years of riding experience and/or a Fundamentals Clinic. Not sure you’re ready? Contact us and we’ll help you decide.

Are your instructors certified?

Yes. All Ninja instructors are PMBIA or BICP/IMBA certified.

Do you offer private instruction?

Yes, where we have instructors available. See private instruction for details and pricing, or contact us to check availability near you.

Are e-bikes allowed?

Yes, at our eBike-friendly locations. Each venue sets its own trail rules, so not every location allows e-bikes (eMTBs).

Finding eBike-friendly dates: on your state’s page, tap the eBikes OK filter above the date list to show only eBike-friendly dates. Every eBike-friendly date also carries a green eBikes OK badge, so look for it before you book.

eBike-friendly locations right now:

  • Arizona: Flagstaff
  • Arkansas: Bentonville
  • California: San Diego, Santa Cruz, Temecula
  • Colorado: Colorado Springs, Dolores, Grand Junction, Gunnison, Winter Park (Granby)
  • Connecticut: Colebrook
  • Delaware: Newark
  • Florida: Fort Lauderdale, Ocala (Santos), Tampa (Alafia)
  • Georgia: Atlanta
  • Idaho: Boise, McCall
  • Illinois: Chicago
  • Maine: Portland
  • Minnesota: Crosby, Duluth
  • Missouri: Springfield (Nixa), St. Louis
  • Nevada: Las Vegas
  • New Hampshire: Concord, Lebanon
  • New Mexico: Santa Fe (Glorieta)
  • New York: Yorktown
  • North Carolina: Asheville, Chapel Hill
  • Ohio: Chillicothe, Cincinnati area (Burlington)
  • Oregon: Hood River, Klamath Falls
  • Tennessee: Chattanooga
  • Texas: Austin (Burnet), Houston, San Antonio
  • Utah: Salt Lake City
  • Vermont: Rutland
  • Virginia: Alexandria, Harrisonburg, Richmond
  • Washington: Spokane, Wenatchee
  • West Virginia: Berkeley Springs
  • Wisconsin: Winchester (Winman)

Don’t see your area, or not sure? Ask us before you book and we’ll confirm.

How fit do I need to be?

You don’t need to be an elite athlete. Basic health and fitness is fine for any clinic. Some camp locations are more demanding than others, so contact us if you’d like to check a specific camp.

I just finished a clinic. What’s next?

Nice work! See what’s next on your Ninja journey, or take the skills quiz to find your next clinic.

Before your event

When will I get the meeting place and details?

3 days before your event. Where to meet, what to bring and other details are posted on the Event Information page, which is linked in your confirmation email. We’ll also email you a reminder 3 days before.

What should I bring?

A bike in good working order, a helmet, water and snacks. Knee pads are highly recommended, and gloves are a good idea. Sign the waiver before the clinic and plan to arrive 15 minutes early, since clinics start right on time.

Do I need pads?

Knee pads are highly recommended for every clinic, especially jumping clinics and camps. Elbow pads and gloves add extra protection. Need a pair? See Ninja knee and elbow pads.

What kind of bike do I need?

A mountain bike in good working order: brakes that work well, tires inflated and gears shifting smoothly. E-bikes are welcome at e-bike-friendly venues.

What kind of pedals should I have?

Flat pedals or clipless pedals both work. If you’re learning wheel lifts or jumping, many riders find flat pedals easier to learn on.

Can I rent a bike?

We don’t rent or demo bikes. Your local bike shop or outdoor store is the best bet, and if you need help finding one, contact us and we’ll point you in the right direction.

Should I tip my instructors?

Gratuity isn’t required or expected, but it’s always appreciated. 5–10% per guest is standard for great service. Unless you tip separately, instructors split tips among themselves.

Changes & cancellations

What is Ninja Event Insurance?

Event Insurance is offered at checkout. With it, you can cancel up to 48 hours before your event and get a 100% credit toward a future event. You must add it at checkout. Cancellations without it, or within 48 hours, follow our standard cancellation policy.

What’s your cancellation policy?

It depends on how far ahead you cancel and whether you added Event Insurance. See the full table on our cancellations page.

Do credits expire?

No. Ninja credits never expire and work anywhere we teach.

What happens if it rains?

We run clinics rain or shine when it’s safe. If conditions are unsafe, trails are closed or riding would damage them, we’ll reschedule and/or give you a transfer credit, with as much notice as possible.

What’s your satisfaction guarantee?

Events: if you’re not satisfied with a Ninja event, we’ll give you another opportunity, free of charge, to get the skills instruction experience you expected. Products: see the next section.

Ramps & orders

How fast do orders ship?

Most orders ship within 1 business day via FedEx or UPS, and you’ll get tracking by email. Most orders arrive in 5–10 business days after they ship. Airbag landers ship from our partner facility in 3–5 business days. Shipping policy

How much is shipping?Orders over $199 ship free. Under $199, shipping is calculated at checkout.
Where do you ship?

All 50 US states and APO/FPO addresses. Alaska has an additional shipping fee shown at checkout. We don’t ship outside the US.

Can I return a ramp?

Yes. Unused ramps and accessories in their original packaging can be returned for a refund or exchange within 30 days. Return shipping is paid by the customer and the original shipping cost is deducted. Pads and apparel have their own easy terms. Returns policy

What’s the warranty?

Every Ninja product has a 2-year limited warranty, plus lifetime support and replacement parts. Warranty details

Can I pay over time?

Yes. Affirm and Afterpay are available at checkout on eligible orders, along with all major cards, Apple Pay, Google Pay, Amazon Pay and Cash App.

Where can I find assembly instructions?

On our user manuals page, with setup videos and printable instructions for our ramps, trainers and stands.

How do I track my order?

Your tracking number is emailed as soon as your order ships. You can also check My Account, or email support@ridelikeaninja.com with your order number.

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What riders say

★★★★★
Highly recommended! Essential riding skills are thoroughly broken down making them easy to understand and learn.
Marcus M. · Verified customer
★★★★★
Best investment ever. The Ninja mountain bike skill clinics will definitely bring up your riding level a notch or two.
Jayla G. · Verified customer

Read more reviews →

Still have a question?

Email support@ridelikeaninja.com or call 1-800-693-8360. We reply within 24 business hours.