First, let me express my gratitude for choosing Ninja MTB to bring excitement, adventure, and joy to your holidays. Your trust and support mean the world to me and the entire Ninja team.
This holiday season brought an incredible surge in demand for our ramps and gear—an overwhelming challenge that we are grateful to face. However, despite our best efforts, we are still catching up on orders and working tirelessly to ship them as quickly as possible.
I want to personally apologize for any inconvenience this delay may have caused. Please know that our team is fully committed to ensuring every product meets the high standards you expect from Ninja MTB. We deeply appreciate your patience and understanding as we navigate this busy time.
Below, you’ll find the latest estimated shipping dates for our products:
Products Shipping on Time:
• APEX JUMP RAMPS: On-time
• VECTOR JUMP RAMPS: On-time
• GARAGE BUNNIES: On-time
• HELMETS: On-time
• KNEE / ELBOW PADS: On-time
• SKYRIDERS: On-time
• STOKES: On-time
• ALTITUDE RAMPS: On-time
• SKINNY SETS: On-time
• APPROACH RAMPS: On-time
• BALANCE – MANUAL MACHINES: On-time
Products Experiencing Delays:
• MACH 1 JUMP RAMPS: Shipping Daily, Caught up by 1/27
• TURBO JUMP RAMPS: Shipping Daily, Caught up by 1/27
• AIRBAG LANDERS: Expected to ship by 01/29
Note; if you have more than one item in your order, it may be shipped in different shipments.
If you have any questions or need further assistance, our support team is here for you. Please don’t hesitate to reach out to us.
Thank you for being a part of the Ninja MTB family. Your support inspires us every day to keep innovating and delivering the best in mountain biking.
Wishing you and your loved ones a fantastic start to the new year filled with adventure, joy, and success.
Ride on!
Warm regards,
Richard La China
Founder, Ninja Mountain Bike Performance
